Last updated: October 19, 2026
Program description
By providing your mobile phone number and opting in through our website, checkout, account, subscription or telehealth intake forms, you consent to receive text (SMS) messages from HealthBuy (Health Buy Inc) about your orders and services. Depending on what you opt in to, these messages may include order confirmations and shipping updates, subscription renewal and delivery reminders, reminders and follow-ups related to a HealthBuy Telehealth consultation, treatment or shipment, account and security notices, and replies to your customer service requests. If you separately opt in to marketing texts, you may also receive messages about new products, offers and promotions. Consent to receive text messages is not a condition of any purchase.
Opt-in confirmation
When you opt in, you may receive a confirmation message similar to: "HealthBuy: You're now receiving texts about your orders, subscriptions and care updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help."
Message frequency
Message frequency varies with how you use HealthBuy. You will generally receive a message when something happens with an order, subscription, consultation or shipment. Marketing messages, if you opted in to them, are sent occasionally.
Message and data rates
Standard message and data rates may apply according to your mobile carrier and service plan.
Opting out
You can opt out at any time by replying STOP to any text message you receive from us. You will get one final message confirming that you have been unsubscribed, and we will not send further texts to that number unless you opt in again. Opting out of marketing texts does not stop transactional messages about an order or service you have requested unless you reply STOP to those messages as well. You can also ask us to remove your number by emailing support@healthbuy.com.
Help and support
Reply HELP to any message for assistance, email support@healthbuy.com, or call +1 (302) 684-6186 Monday to Friday, 6:30 a.m. to 5:00 p.m. Pacific Time.
Privacy
We do not share your mobile number or your text-message opt-in consent with third parties or affiliates for their own marketing. Your number is used only to deliver the messages described above through the messaging platforms that send them on our behalf. See our Privacy Policy for details.
Carrier liability
Mobile carriers are not liable for delayed or undelivered messages.
Eligibility and changes
You must be 18 or older and the account holder or have the account holder's permission to opt in. We may update these terms from time to time; the date at the top shows when they last changed.
